Do you remember the movie "The Gremlins" released in the mid 80's? Well, technology is a bit like these little creatures, it can be all cute and nice depending on what you do with it ! Throughout our technological evolution, agriculture has been one...
The role of Design Ops is to reduce the complexity of the design process, while optimizing the synergy of the teams involved and the management of the resources and tools allocated to the project. Design Ops is a recent discipline that was born in...
The UX Designer's role is to create an effective and satisfying User eXperience. His/her mission is to achieve a user-centered design in order to create a digital product/service that is useful, easy to use and offers a pleasant interaction. To this...
Capian is a SaaS tool that aims to offer the best possible service to its customers, we invest time, money and the know-how of a whole team to constantly propose improvements to our product and to make it always more efficient. Therefore, the premium...
The UX audit consists in evaluating all the interfaces of an interactive system, in order to identify the problems that hinder its ergonomics and the blocking points that slow down the user. User testing involves end-users in the design process by...
UX writing is all about creating user-centric content that delivers an optimal user experience. The UX content represents, on the one hand, the guide that orientates the user during his user flow. On the other hand, it embodies the brand's voice to...
A successful user experience (User eXperience: UX) depends heavily on the UX methodology adopted to achieve the project's objectives. This methodology is based on a user-centered approach that relies, upstream, on an in-depth analysis (UX research...
UX design (User eXperience Design: UXD), UI design (User Interface design) and User eXperience (UX) are the most popular design terms today. User eXperience describes the quality of interaction with an interactive system. It is becoming the new...
UX writing is a discipline that stems from UX design. Both approaches advocate common principles such as: user-friendliness, usefulness and coherence of the content produced, which must be based on the needs of the users (user-centric). UX (User eXperience...
E-commerce is a fast-growing sector, which continues to expand steadily with the accentuation of the covid 19 crisis. Coronavirus-imposed confinements have caused online sales to explode and helped boost the e-commerce sector. To benefit from this...
ROI (Return on Investment: ROI) measures the profitability of a digital project, whether completed, in progress, or scheduled in the future, over a specified period of time (usually one year). This KPI is very useful to evaluate the return on different...
The UX roadmap is a strategic document that provides a high-level view of the overall User eXperience (UX), as well as customer needs, UX design business objectives, features to achieve them, etc. The creation of an effective digital product that...
Capian is a diagnostic tool for digital interfaces. It is also a collaborative work tool that aims to improve communication between the members of the team involved, particularly through remote and real-time exchange. Figma is a prototyping tool dedicated...
UX design (or user experience design: UX) is a very dynamic and constantly evolving discipline. UX design professions are in full development and are very much in demand by organizations that adopt a user-centric approach in order to optimize the performance...
Extroverted UX designers take center stage. They try to draw the lights towards them: they speak loudly to defend their attitudes, they lead debates, etc. Their developed taste for animation is very suitable for commercial actions. However, after...
Web and design standardization is an essential condition to create a quality, user-centric interactive system that meets the exact needs of the user. Indeed, the web design and development process of each digital product follows a structured cycle...
Heuristic evaluation is a method of inspecting the ergonomics and design of an HMI interface, while referring to a set of standardized ergonomic criteria. What is the purpose of heuristic evaluation? Heuristic evaluation helps optimize usability...
1- Design an engaging homepage The home page is the front end of any site and represents your brand image. At first glance, this page strongly influences the overall perception of the site visitor. So, to attract them, you need to: Design a page...
Today, we're moving away from digital to something more fun and interactive: learning music through mobile applications. Lockdown and COVID-19 in general do not bring too much joy and beauty to the world around us. The bad news continues to fall and...
The website audit consists of a detailed and summary analysis of all aspects of the web or mobile interface: graphic, editorial, technical, marketing, etc. The objective is to evaluate its performance and identify its strengths and weaknesses. Indeed...
The interface inventory consists of breaking down all the elements that make up a web page: headers, menus, icons, buttons, images, videos, carousels, etc. The term "interface inventory" was coined by Brad Frost. This concept is similar to content...
Last spring, the Quebec government announced the Blue Cart. This is an online marketplace that allows Quebec entrepreneurs to post their products. As soon as it was launched, there were already questions about its relevance. Many e-commerce experts...
Nowadays, social networks are an integral part of our lives. For many, they no longer represent the simple act of communicating with our loved ones and sharing our latest vacation photos. Social networks today include our relationships to society,...
We won't talk about digital in this article. Rather, we will be speaking for our fellow entrepreneurs from all walks of life. We are going to speak for the thousands of microenterprises and SMEs that are in the midst of the turmoil trying to keep their...
The arrival of winter always marks a turning point in the general mood of the Quebec community: the cold, grey skies and first snows sometimes make it a little depressing. However, the arrival of winter also heralds the arrival of Christmas! This year...
Details are not details, they make the design of a product. — Charles Eames We are all quite familiar with the concept of a product's lifetime of programmed obsolescence or recycling. Thanks to widespread environmental awareness, today we expect the...
The Covid-19 has accelerated the phenomenon of digital transformation, companies which were doomed to disappear can get out of it and even progress thanks to it. The limitation of social interactions with local traders is also one of the factors for...
The covid has had the major consequences of forcing the digitization of companies, from all over the globe many companies are starting a major digital shift, however the greatest difficulty of digital transformation is equivalent to wanting to pass...
We made several improvements to Capian in February, here are the most important ones. Download your captures and images You can now get the original image of the capture using the download button that appears in the toolbar of the drawing surface...
First of all, Laure Gabrielle and I wish you a happy new year! Today's update is a small one, but it changes an important behavior that you're probably used to, so here we are. We have updated the way to capture screenshots with the Chrome extension...
One thing we've been hearing a lot from our users, is that it would be great to filter findings by multiple fields (tags, severity, criteria). We have good news for you: it's now possible to filter by tags, severity and/or criteria! For example,...
We made an important change to simplify how Capian projects are shared with teammates and external collaborators. Previously, you had to activate a "Private Link" that created a unique shareable link (which looked like https://app.capian.co/share...
It's been a while since we last gave news. We were busy making some changes to Capian, here are the two most important ones. Export to Jira, GitHub and GitLab Since someone eventually needs to make the changes that you suggest in your UX review,...
Spring is a great time to release new features! We've been busy in the last few months talking with our users and putting in place the features you have requested. So, we have two new features to announce today: collaboration, which allows you to...
In 2018, the important role of UX or user experience is usually well understood. Whether it be at the conception level or for evaluation purposes, we are all aware that great UX will lead your far. You probably know that in order to offer a product...
Québec's International UX Day 2017, presented by Capian, UX -co and Les Soirées UX, took place on November 1st 2017. For this 3rd edition, more than 150 professionals from the digital community came together from all over the province of Quebec.
Website context Loto Québec was created in 1969 by the Québec Government to control and validate gambling-style games. Since its creation, the organisation has offered the population numerous lottery and gambling products. While Loto-Québec’s main...
Website context Founded in 1892, iA Finance Group is one of the largest and most prominent insurance companies in Canada. iA covers all of Canada and specializes in life and health insurance products. With 20 subsidiaries, it was important that our...
The Capian Team didn’t sit back and relax this summer : we took advantage of you all being at the beach to add new tools that let you manipulate your screen captures more easily. Since we’re always listening to your feedback, we know that you wanted...
Almost everyone has received a parking ticket. And if you have, you’re all too well aware of how confusing they can be! Not only are you slammed with a fine, but you have to successfully understand the slip of paper on your windshield in the hopes...
Website context Humanware manufactures technological vision aids for individuals with visual impairments. Having created the first Google-certified braille tablet for blind of low-vision people, Humanware has spent the last 25 years using digital...
Website context The Outfitters of Québec serves the purpose to regroup all outfitters among the province of Québec, with the mean to offer different activities and accommodation for hunting and fishing enthusiasts. Although they have a strong visual...
When conducting an UX expert review, the need to look back at the criterias’ definition is common. A browser tab referring to Nielsen’s usability heuristics (or other ergonomic criterias) is always open right next to the product being reviewed, and...
Website context Didacte is an online training platform that allows individual trainers and companies to create interactive courses. Users can customize client or employee training with images, videos, pdf files, quizzes, and more. Because courses...
In this interview, Julien Champagne explains how he applies Bastien & Scapin’s ergonomic criteria. Julien is a freelance UX designer and manager of the Design major at WebSchoolFactory. You can follow him on Twitter. Thanks, Julien! In this series...
Website context Jobillico helps happy companies connect with even happier candidates! As a Québec-based company, their goal is to make job hunting (and working!) a more pleasant experience for businesses and workers. Jobillico’s 1.2 million users...
In this interview, Corinne Leulier explains what an UX audit is and when it’s best to use one. Corinne is the director of user experience and innovation, change, and agility at Klee Group. You can follow her on LinkedIn or on Twitter. Thanks, Corinne...
In this interview, Guillaume Gronier defines expert evaluations, their benefits, and when to ideally use them. Guillaume is an ergonomic researcher at the Luxembourg Institute of Science and Technology. He works mainly on improving user experience...
Website context Recognized as a leader in high quality skincare products, Integral Dermo Correction, better known as IDC, specializes in rejuvenating and anti-aging serums specially created by Dr. Dupont Ph.D. It’s obvious that thorough research...
This review was made on the old SSQ website, which they have updated as of June 2018. Website context With over 3 million customers and 2,000 employees, SSQ Financial Group is one of the largest financial institutions in Canada, since 1944. With...
Today we're glad to introduce you to our interview series about usability reviews and similar methods. We’ll be speaking with professionals around the world to get their opinion and tips so we can share them with you. Our first guest is Jane Portman
In this interview, Raphaël Yharrassarry talks to us about UX expert reviews in professional training and implementation. Raphaël is an ergonomist and psychologist. He is the co-creator and former head of the Master of UX Design of the École Multim...
Website context Yellow pages has long been the go-to resource for connecting people and businesses. Having been around for so long (founded in 1886 in the USA before expanding to Canada in 1908), transitioning from a print platform to digital is met...
In this interview, Carine Lallemand talks to us about the history of expert evaluations as well as the types of evaluations that have been lead over the years. Carine is a psychological researcher and ergonomist of IHM at the University of Luxembourg...
In this interview, Franck Ferront discusses his interest in expert evaluations for client assignments and the importance of continually involve users. Franck is an expert in user experience and UX coach with UXpérience. You can follow him on Twitter
In this interview, Sébastien Tanguy talks about the role of expert evaluations in digital projects and about the complementarity between user tests and evaluations. Sébastien is the COO and co-founder of Testapic, a user testing software. Thanks, S...
In this interview, Nadège Bide talks to us about when to do expert evaluations and explores how Capian helps her to convince teams about the pertinence of her UX and ergonomic advice. Nadège is a UX Designer and Digital Strategist consultant with Klee...
There's been a lot of talk about Uber in the recent years. There is a lot of political, social, financial and economic debate around the company and we hear about it all the time (personally, I can’t take it anymore). Innovation almost always breaks...
In the last weeks, we had the opportunity to discuss with some of our users and some experts from other domains with interest in Capian. Following these discussions, we have added some features to make evaluations even better!