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Useful tools in e-commerce

Useful tools in e-commerce

E-commerce is a fast-growing sector, which continues to expand steadily with the accentuation of the covid 19 crisis. Coronavirus-imposed confinements have caused online sales to explode and helped boost the e-commerce sector. To benefit from this...

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What is ROI for ?

What is ROI for ?

ROI (Return on Investment: ROI) measures the profitability of a digital project, whether completed, in progress, or scheduled in the future, over a specified period of time (usually one year). This KPI is very useful to evaluate the return on different...

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UX Roadmap: definition and structure

UX Roadmap: definition and structure

The UX roadmap is a strategic document that provides a high-level view of the overall User eXperience (UX), as well as customer needs, UX design business objectives, features to achieve them, etc. The creation of an effective digital product that...

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Capian and Figma : two complementary tools

Capian and Figma : two complementary tools

Capian is a diagnostic tool for digital interfaces. It is also a collaborative work tool that aims to improve communication between the members of the team involved, particularly through remote and real-time exchange. Figma is a prototyping tool...

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We, those introverted UX designers

We, those introverted UX designers

Extroverted UX designers take center stage. They try to draw the lights towards them: they speak loudly to defend their attitudes, they lead debates, etc. Their developed taste for animation is very suitable for commercial actions. However, after...

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Opinion piece: Should the web be standardized ?

Opinion piece: Should the web be standardized ?

Web and design standardization is an essential condition to create a quality, user-centric interactive system that meets the exact needs of the user. Indeed, the web design and development process of each digital product follows a structured cycle...

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The best schools and trainings to become a UX designer

The best schools and trainings to become a UX designer

UX design (or user experience design: UX) is a very dynamic and constantly evolving discipline. UX design professions are in full development and are very much in demand by organizations that adopt a user-centric approach in order to optimize the performance...

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The benefits of heuristic evaluation

The benefits of heuristic evaluation

Heuristic evaluation is a method of inspecting the ergonomics and design of an HMI interface, while referring to a set of standardized ergonomic criteria. What is the purpose of heuristic evaluation? Heuristic evaluation helps optimize usability...

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10 actions of optimize your ecommerce website

Source 1- Design an engaging homepage The home page is the front end of any site and represents your brand image. At first glance, this page strongly influences the overall perception of the site visitor. So, to attract them, you need to: Design...

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Learning music in times of lockdown la musique au temps du confinement (Radio column)

Learning music in times of lockdown la musique au temps du confinement (Radio column)

Today, we're moving away from digital to something more fun and interactive: learning music through mobile applications. Lockdown and COVID-19 in general do not bring too much joy and beauty to the world around us. The bad news continues to fall and...

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How often should you audit your website?

How often should you audit your website?

The website audit consists of a detailed and summary analysis of all aspects of the web or mobile interface: graphic, editorial, technical, marketing, etc. The objective is to evaluate its performance and identify its strengths and weaknesses. Indeed...

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How to create an interface inventory?

How to create an interface inventory?

The interface inventory consists of breaking down all the elements that make up a web page: headers, menus, icons, buttons, images, videos, carousels, etc. The term "interface inventory" was coined by Brad Frost. This concept is similar to content...

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The blue cart, Jeff Bezos and Amazon (Radio column)

The blue cart, Jeff Bezos and Amazon (Radio column)

Last spring, the Quebec government announced the Blue Cart. This is an online marketplace that allows Quebec entrepreneurs to post their products. As soon as it was launched, there were already questions about its relevance. Many e-commerce experts...

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The Dark Side of Digital (Radio column)

The Dark Side of Digital (Radio column)

Nowadays, social networks are an integral part of our lives. For many, they no longer represent the simple act of communicating with our loved ones and sharing our latest vacation photos. Social networks today include our relationships to society,...

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Covid and the mental health of entrepreneurs (Radio column)

Covid and the mental health of entrepreneurs (Radio column)

We won't talk about digital in this article. Rather, we will be speaking for our fellow entrepreneurs from all walks of life. We are going to speak for the thousands of microenterprises and SMEs that are in the midst of the turmoil trying to keep their...

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The frog in the water of digital (Radio column)

The frog in the water of digital (Radio column)

The arrival of winter always marks a turning point in the general mood of the Quebec community: the cold, grey skies and first snows sometimes make it a little depressing. However, the arrival of winter also heralds the arrival of Christmas! This year...

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Systemic design or circular design (Radio column)

Systemic design or circular design (Radio column)

Details are not details, they make the design of a product. — Charles Eames We are all quite familiar with the concept of a product's lifetime of programmed obsolescence or recycling. Thanks to widespread environmental awareness, today we expect the...

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How should entrepreneurs deal with a pandemic? (Radio column)

How should entrepreneurs deal with a pandemic? (Radio column)

The Covid-19 has accelerated the phenomenon of digital transformation, companies which were doomed to disappear can get out of it and even progress thanks to it. The limitation of social interactions with local traders is also one of the factors for...

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The post-covid digital transformation (Radio column)

The post-covid digital transformation (Radio column)

The covid has had the major consequences of forcing the digitization of companies, from all over the globe many companies are starting a major digital shift, however the greatest difficulty of digital transformation is equivalent to wanting to pass...

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Clone and merge projects

Clone and merge projects

We made several improvements to Capian in February, here are the most important ones. Download your captures and images You can now get the original image of the capture using the download button that appears in the toolbar of the drawing surface...

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Chrome Extension Behavior Update

Chrome Extension Behavior Update

First of all, Laure Gabrielle and I wish you a happy new year! Today's update is a small one, but it changes an important behavior that you're probably used to, so here we are. We have updated the way to capture screenshots with the Chrome extension...

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Apply Multiple Filters to your Heuristic Evaluation

Apply Multiple Filters to your Heuristic Evaluation

One thing we've been hearing a lot from our users, is that it would be great to filter findings by multiple fields (tags, severity, criteria). We have good news for you: it's now possible to filter by tags, severity and/or criteria! For example,...

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A New Way to Share your UX Reviews

A New Way to Share your UX Reviews

We made an important change to simplify how Capian projects are shared with teammates and external collaborators. Previously, you had to activate a "Private Link" that created a unique shareable link (which looked like https://app.capian.co/share...

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Export your UX reviews to Jira, GitHub and GitLab

Export your UX reviews to Jira, GitHub and GitLab

It's been a while since we last gave news. We were busy making some changes to Capian, here are the two most important ones. Export to Jira, GitHub and GitLab Since someone eventually needs to make the changes that you suggest in your UX review,...

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New features: Collaborative Interface Review and iOS Mobile App

New features: Collaborative Interface Review and iOS Mobile App

Spring is a great time to release new features! We've been busy in the last few months talking with our users and putting in place the features you have requested. So, we have two new features to announce today: collaboration, which allows you to...

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Capian in the French Méthodes de design UX (UX Design Methods) book, by Carine Lallemand and Guillaume Gronier

Capian in the French Méthodes de design UX (UX Design Methods) book, by Carine Lallemand and Guillaume Gronier

In 2018, the important role of UX or user experience is usually well understood. Whether it be at the conception level or for evaluation purposes, we are all aware that great UX will lead your far. You probably know that in order to offer a product...

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Driving Digital Transformation with User Experience - Highlight of Quebec's 2017 UX Day event

Driving Digital Transformation with User Experience - Highlight of Quebec's 2017 UX Day event

Québec's International UX Day 2017, presented by Capian, UX -co and Les Soirées UX, took place on November 1st 2017. For this 3rd edition, more than 150 professionals from the digital community came together from all over the province of Quebec.

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Example of a quick UX review: Loto Quebec

Example of a quick UX review: Loto Quebec

Website context Loto Québec was created in 1969 by the Québec Government to control and validate gambling-style games. Since its creation, the organisation has offered the population numerous lottery and gambling products. While Loto-Québec’s main...

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Example of a quick UX audit: iA Home Insurance

Example of a quick UX audit: iA Home Insurance

Website context Founded in 1892, iA Finance Group is one of the largest and most prominent insurance companies in Canada. iA covers all of Canada and specializes in life and health insurance products. With 20 subsidiaries, it was important that our...

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2 New Tools to Edit Your Captures!

2 New Tools to Edit Your Captures!

The Capian Team didn’t sit back and relax this summer : we took advantage of you all being at the beach to add new tools that let you manipulate your screen captures more easily. Since we’re always listening to your feedback, we know that you wanted...

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UX review of a Québec City Parking Infraction

UX review of a Québec City Parking Infraction

Almost everyone has received a parking ticket. And if you have, you’re all too well aware of how confusing they can be! Not only are you slammed with a fine, but you have to successfully understand the slip of paper on your windshield in the hopes...

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Example of a quick UX audit: Humanware

Example of a quick UX audit: Humanware

Website context Humanware manufactures technological vision aids for individuals with visual impairments. Having created the first Google-certified braille tablet for blind of low-vision people, Humanware has spent the last 25 years using digital...

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Example of a quick UX review: Québec Outfitters

Example of a quick UX review: Québec Outfitters

Website context The Outfitters of Québec serves the purpose to regroup all outfitters among the province of Québec, with the mean to offer different activities and accommodation for hunting and fishing enthusiasts. Although they have a strong visual...

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Learning Nielsen’s Heuristics is Easier than Ever!

Learning Nielsen’s Heuristics is Easier than Ever!

When conducting an UX expert review, the need to look back at the criterias’ definition is common. A browser tab referring to Nielsen’s usability heuristics (or other ergonomic criterias) is always open right next to the product being reviewed, and...

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Example of a quick UX audit: Didacte

Example of a quick UX audit: Didacte

Website context Didacte is an online training platform that allows individual trainers and companies to create interactive courses. Users can customize client or employee training with images, videos, pdf files, quizzes, and more. Because courses...

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Interview with Julien Champagne - Evaluations and Ergonomic Criteria - Capian Expert Series

Interview with Julien Champagne - Evaluations and Ergonomic Criteria - Capian Expert Series

In this interview, Julien Champagne explains how he applies Bastien & Scapin’s ergonomic criteria. Julien is a freelance UX designer and manager of the Design major at WebSchoolFactory. You can follow him on Twitter. Thanks, Julien! In this series...

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Example of a quick UX review: Jobillico

Example of a quick UX review: Jobillico

Website context Jobillico helps happy companies connect with even happier candidates! As a Québec-based company, their goal is to make job hunting (and working!) a more pleasant experience for businesses and workers. Jobillico’s 1.2 million users...

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Interview with Corinne Leulier - UX Audits - Capian Expert Series

Interview with Corinne Leulier - UX Audits - Capian Expert Series

In this interview, Corinne Leulier explains what an UX audit is and when it’s best to use one. Corinne is the director of user experience and innovation, change, and agility at Klee Group. You can follow her on LinkedIn or on Twitter. Thanks, Corinne...

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Interview with Guillaume Gronier – Heuristics Reviews & Expert Reviews - Capian Expert Series

Interview with Guillaume Gronier – Heuristics Reviews & Expert Reviews - Capian Expert Series

In this interview, Guillaume Gronier defines expert evaluations, their benefits, and when to ideally use them. Guillaume is an ergonomic researcher at the Luxembourg Institute of Science and Technology. He works mainly on improving user experience...

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Example of a quick UX audit: IDC

Example of a quick UX audit: IDC

Website context Recognized as a leader in high quality skincare products, Integral Dermo Correction, better known as IDC, specializes in rejuvenating and anti-aging serums specially created by Dr. Dupont Ph.D. It’s obvious that thorough research...

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Example of a quick UX review: SSQ Life Insurance

Example of a quick UX review: SSQ Life Insurance

This review was made on the old SSQ website, which they have updated as of June 2018. Website context With over 3 million customers and 2,000 employees, SSQ Financial Group is one of the largest financial institutions in Canada, since 1944. With...

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UI/UX Audit Interview with Jane Portman

UI/UX Audit Interview with Jane Portman

Today we're glad to introduce you to our interview series about usability reviews and similar methods. We’ll be speaking with professionals around the world to get their opinion and tips so we can share them with you. Our first guest is Jane Portman

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Interview with Raphaël Yharrassarry - The Role of Expert Evaluations in Teaching - Capian Expert Series

Interview with Raphaël Yharrassarry - The Role of Expert Evaluations in Teaching - Capian Expert Series

In this interview, Raphaël Yharrassarry talks to us about UX expert reviews in professional training and implementation. Raphaël is an ergonomist and psychologist. He is the co-creator and former head of the Master of UX Design of the École Multim...

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Example of a quick UX audit: Yellow Pages Canada

Example of a quick UX audit: Yellow Pages Canada

Website context Yellow pages has long been the go-to resource for connecting people and businesses. Having been around for so long (founded in 1886 in the USA before expanding to Canada in 1908), transitioning from a print platform to digital is met...

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Interview with Dr. Carine Lallemand about Expert Evaluations - Capian Expert Series

Interview with Dr. Carine Lallemand about Expert Evaluations - Capian Expert Series

In this interview, Carine Lallemand talks to us about the history of expert evaluations as well as the types of evaluations that have been lead over the years. Carine is a psychological researcher and ergonomist of IHM at the University of Luxembourg...

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Interview with Franck Ferront – Using Tools for Expert Evaluations

Interview with Franck Ferront – Using Tools for Expert Evaluations

In this interview, Franck Ferront discusses his interest in expert evaluations for client assignments and the importance of continually involve users. Franck is an expert in user experience and UX coach with UXpérience. You can follow him on Twitter

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Interview with Sébastien Tanguy - UX reviews and user testing - Capian Expert Series

Interview with Sébastien Tanguy - UX reviews and user testing - Capian Expert Series

In this interview, Sébastien Tanguy talks about the role of expert evaluations in digital projects and about the complementarity between user tests and evaluations. Sébastien is the COO and co-founder of Testapic, a user testing software. Thanks, S...

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Interview with Nadège Bide – Expert Evaluations with Capian - Capian Expert Series

Interview with Nadège Bide – Expert Evaluations with Capian - Capian Expert Series

In this interview, Nadège Bide talks to us about when to do expert evaluations and explores how Capian helps her to convince teams about the pertinence of her UX and ergonomic advice. Nadège is a UX Designer and Digital Strategist consultant with Klee...

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UX Review of the Uber mobile App

UX Review of the Uber mobile App

There's been a lot of talk about Uber in the recent years. There is a lot of political, social, financial and economic debate around the company and we hear about it all the time (personally, I can’t take it anymore). Innovation almost always breaks...

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Custom Rules and Metrics

Custom Rules and Metrics

In the last weeks, we had the opportunity to discuss with some of our users and some experts from other domains with interest in Capian. Following these discussions, we have added some features to make evaluations even better!

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