12 Ergonomic Criteria
Author: Amélie Boucher
One of the main reasons for including Amélie Boucher's criteria is the ease of use. We wanted to simplify the heuristics we offer so that any professional could reference them in Capian. The goal is that professionals who don't wish to complete an exhaustive cognitive analysis of a site can work quickly and that their client knows the core information necessary for a positive result.
The simplification of cognitive criteria brings an ease to UX specialists who wish to create analyses more quickly and with the same efficiency that Capian has always offered them. Amélie Boucher's guidelines are inspired by Bastien & Scapin, often used by experts for state-of-the-art cognitive ergonomics.
The site is well organized.
2. Visual Organization
The page is well organized.
The site capitalizes on internal learning.
The site capitalizes on external learning.
The site informs the user and responds to them.
The words and symbols are carefully chosen.
The site helps and guides the user.
8. Error Control
The site expects the user to make mistakes.
The user does not lose time.
The user is in command.
A site that is easy for all to use.
12. User Satisfaction
The navigation is pleasant and meets the expectations of the user.