As a former full-time UX consultant, I wasted a lot of productive time in time-consuming processes that added no value to my work. My work, relying on specialized expertise, involved handling documents, formatting, copy-pasting, and more. None of these tasks contributed to the audit work or added value for my clients. My technical associate, Jean-Michel, observed my way of working on evaluations and immediately realized that it made no sense: I was performing repetitive, tedious, and non-value-added tasks. He watched, listened, asked a ton of questions, and managed to build a tool that simplifies this laborious process. After a few prototypes, he created a satisfactory version of Capian, the ancestor of the one that is now online. We decided to open Capian to all professionals so that they too could be better equipped.
Today, the observed time savings are approximately 70% faster, and the quality of work is significantly higher, as we are more focused on the work and communications. The benefits are numerous for UX, CX, UI professionals, and product teams. Everyone can find their professional uses in their daily routine: marketing audits, competition benchmarks, inspiration moodboards, process documentation, SEO, interface QA, testing, acceptance testing, and the list goes on!
Capian's mission is to 'Build a better, human-centered world.' To achieve this, we aim to:
for the existence and improvement of our products
across the world where Capian is present
satisfied users of Capian services
customer service available from Monday to Sunday
Capian's mission is to "Build a better, human-centered world". To achieve this, we aspire to: